Accessing your health record

Your health record includes information like any conditions or allergies you have and any medicine you’re taking.

Most patients will automatically have access to more information added to their health record. This includes letters, test results and appointment notes.

Where to access your health records

You can access your health record and nominate someone you trust to access it too. You can use your:

Request access to your full health record online

First, you need to register for online services and prove who you are. To request access:

  • fill out a online contact form and let us know you wish to access your full health record
  • upload or visit the surgery with photo ID, when requested, so we can confirm your identity
  • if you are setting up access for the first time, we will give you a username and password
  • go to SystmOnline or use your NHS account for access
For any other medical records, you need to ask for them at the NHS service you went to. This includes records like your hospital record.