If you are a carer that helps and supports someone who can’t manage on their own, we want to ensure you get all the support you need.
We are trying to identify and support as many carers as we can. In particular, those people that may be looking after a member of their family or helping a friend or neighbour with day to day tasks but don’t really regard themselves as a carer and are undertaking this vital activity without help or support.
Let us know if you are a carer
If you are caring for someone, we really would like you to let us know so that we can ensure you receive all the support and information we can give.
- This would be on topics such as benefit entitlement, access to respite care or maybe simply being there to provide a kindly ear when things get too much.
If you are a carer, please contact reception to let us know.
Information & Support
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Phone0808 808 7777WebsiteCarers UKEmailinfo@carersuk.orgCarers Direct
If you care for someone else.
Phone0300 123 1053Get help by emailAsk your question using webchatHelpline and webchat open: Monday to Friday, 9am to 8pm and weekends, 11am to 4pm. Ask if you need a translator.
Age UK Norwich
Age UK Norwich trained advisors offer free information and advice to older people and their families. Age UK Norwich volunteer befrienders visit lonely older people in the community who have no one to talk to.
Phone01603 496333 Websitewww.ageuk.org.ukEmailenquiries@ageuknorwich.org.ukCarers Matter Norfolk
Drawing on the expertise and experience of Carers Matter Norfolk teams, they seek to offer services which are tailored to meet what matters to you as a carer. You can access support online, on the telephone or in person.
Phone0800 083 1148Websitewww.carersmatternorfolk.org.ukEmailinfo@carersmatternorfolk.org.ukChill4us Carers
Chill4us Carers is the social network community for family carers and is about, information, humour, fantasy and fun, chat with carers and finding help when the caring ends.
Phone01603 340193Websitewww.chill4uscarers.co.ukEmailsupport@chill4us.comSocial care and support guide
If you or someone you know needs help with day-to-day living because of illness or disability, this guide explains your options and where you can get support.
WebsiteNHS: Social care and support guide