Useful Contacts
These are useful organisations to contact for further health advice and support. The information about them comes from their own websites:
- Age Concern
- The Alzheimer's Society
- British Pregnancy Advisory Service
- Cancer Research UK
- Citizen's Advice Bureau
- Cruse Bereavement Care
- Diabetes UK
- East Anglian Ambulance Trust
- National Childbirth Trust
- NHS Norfolk
- Norfolk Deaf Association
- Norwich Accident and Emergency Department
- Norwich Walk-In Centre
- Patient Health Information
- Rape Crisis
- Samaritans
- Women's Aid
Age Concern
Age Concern is the largest charity working with and for older people.
Age Concern England
Astral House
1268 London Road
London
SW16 4ER
Telephone: 0800 00 99 66
Web: http://www.ageconcern.org.uk/
The Alzheimer's Society
The Alzheimer's Society is the leading UK care and research charity for people with dementia, their families and carers. This site is frequently updated with leading information appropriate to the Society's various audiences
Alzheimer's Society
Devon House
58 St Katharine's Way
London
E1W 1JX
Telephone: 44 (0) 20 7423 3500
Fax: 020 7423 3501
Dementia Helpline: 0845 300 0336
(Lines open Monday to Friday, 8:30am to 6:30pm)
Email: enquiries@alzheimers.org.uk
Web: www.alzheimers.org.uk/
British Pregnancy Advisory Service
The British Pregnancy Advisory Service is a charity-based organisation with branches nationwide, offering information and treatment in relation to unwanted pregnancy, abortion, vasectomy, sterilisation, vasectomy reversal and emergency contraception, post abortion counselling.
Bookings and Information Service Telephone number:03457304030 available 24 hours a day
Web: www.bpas.org
Cancer Research UK
Cancer Research UK, the UK's leading cancer charity. This site has a wealth of information about the charity and about cancer. We also have many ways for you to make a donation or to support our vital cancer research.
Cancer Research UK National Office
P.O. Box 123
Lincoln's Inn Fields
London
WC2A 3PX
Telephone: 020 7061 8355
Freephone: 0808 800 4040
Fax: 020 7121 6700
Lines open Monday to Friday, 9am to 5pm
Web: www.cancerresearchuk.org
Citizen's Advice Bureau:
Citizens Advice website provides information about the service, how to get advice, our campaign and policy work, how to volunteer for the CAB service, how to support our fundraising work, job opportunities, press office media work and training courses for advisers.
Norfolk Citizens Advice Bureau
St Crispins House
St Georges Street
NORWICH
Norfolk
NR3 1PD
General Advice: 03444111444
Web: www.citizensadvice.org.uk
Cruse Bereavement Care
National charity set up to offer free, confidential help to bereaved people. Cruse produces booklets on coping with grief which you can buy on-line.
Cruse Bereavement Care
PO Box 800
Richmond
Surrey
TW9 1RG
Telephone: 020 8939 9530
Fax: 020 8940 1671
Day by Day Helpline: 0844 477 9400
(Lines open Monday to Friday, 8:30am to 6:30pm)
Email: helpline@cruse.org.uk
Web: www.crusebereavementcare.org.uk
Diabetes UK
Diabetes UK is the largest organisation in the UK working for people with diabetes, funding research, campaigning and helping people live with the condition.
Diabetes UK Central Office
Macleod House
10 Parkway
London
NW1 7AA
Telephone: 020 7424 1000
Fax: 020 7424 1001
Email: info@diabetes.org.uk
Web: www.diabetes.org.uk
East Anglian Ambulance Trust
Non-emergency out of hours services are covered by East Anglian Ambulance Trust who operate a GP service when our surgery is closed.
The service is based at the rear of the Hellesdon Hospital site and has GPs based at the Norwich Community Hospital to deal with urgent conditions when the surgery is closed.
If you phone the surgery outside of opening hours your call will be automatically re-directed to the East Anglian Ambulance Trust. Alternatively you may contact them directly using their contact details below.
Telephone: 01603 488488
Web: www.eastamb.nhs.uk/service/primary-care
The out of hours service operates:
- 6:30pm to 8:00am Monday to Friday
- 24 Hours Weekends and Public Holidays
The NCT is UK's biggest parenting charity. Every year we support thousands of mums and dads from all backgrounds, providing information, counselling and more.
National Childbirth Trust
Alexandra House
Oldham Terrace
London
W3 6NH
Telephone: 0300 33 00 770
Textphone: 020 8993 6714
Fax: 0844 243 6001
Web: www.nctpregnancyandbabycare.com
NHS Norfolk
Norfolk Primary Care Trust (now NHS Norfolk) was set up on 1 October 2006 and covers most of the county, excluding the area around Great Yarmouth.
You may contact NHS Norfolk if you require details relating to any primary medical services in the areas we cover:
NHS Norfolk
Lakeside 400
Old Chapel Way
Broadland Business Park
Thorpe St Andrew
Norwich
NR7 0WG
Telephone: 01603 257000
Web: www.norfolk-pct.nhs.uk/index.html
Norfolk Deaf Association
The Norfolk Deaf Association (NDA) is a leading local charity solely dedicated to improving the lives of people with all degrees of hearing loss by promoting better awareness and understanding of the issues affecting the hard of hearing.
Main Services include:
- New Aural Care Service
- Hearing support service (Home visits, mobile & community based clinics
- Assistive listening Technology clinics
- Befriending service (one to one & group support)
- Tinnitus support group
- NNUH Audiology Clinics
- Hearing loss awareness training and British sign language courses
Norfolk Deaf Association
14 Meridian Way
NR7 0TA
Telephone: 01603 404440
Email: services@norfolkdeaf.org.uk
Web: https://www.norfolkdeaf.org.uk
Norwich Accident and Emergency Department
Our Accident and Emergency department (A&E), sometimes called Casualty or the Emergency Room, has its own dedicated entrance located in the East block on Level 2. The department is open all year round, 24 hours day.
Our A&E is one of the busiest in the region and treats more than 75,300 patients a year. More than 70 per cent of the patients we help come to us with minor injuries or ailments.
You can visit our Get the Right Treatment section to see what other health services are available if you need help with health problems.
Norwich Accident and Emergency Department
East block, Level 2
Norfolk and Norwich University Hospital
Colney Lane
Norwich
NR4 7UY
Telephone: 01603 287325
Fax: 01603 286747
Web: www.nnuh.nhs.uk/Dept.asp?ID=4
Norwich Practices Health & Walk in Centre
The Norwich Walk-In Centre offers free confidential advice and treatment for minor illnesses and injuries. No appointment is needed. Access is for all patients of U.K. and overseas although some overseas visitors may be charged if there is no reciprocal agreement with country of origin.
Norwich Practices Health & Walk-in Centre
Rouen House
Rouen Road
Norwich
NR1 1RB
Telephone: 01603 677500
Patient Health Information:
An online directory of UK health, disease, illness and related medical websites that provide patient information.
Web: www.patient.info
Rape Crisis
Provides facilities and resources to enable the continuance and development of Rape Crisis Groups. Includes a map of member groups, statistics and facts.
Norwich Rape Crisis
PO Box 47
Norfolk and Norwich University Hospital
Norwich
NR3 1HA
Telephone: 01603 667687
Lines open:
Tuesdays: 7pm - 9pm
Fridays: 12 noon - 2pm
Web: www.rapecrisis.org.uk
Samaritans
Samaritans provides confidential emotional support 24/7 to those experiencing despair, distress or suicidal feelings.
Samaritans
Chris
P.O. Box 9090
Stirling
FK8 2SA
Telephone: 08457 90 90 90
Email: jo@samaritans.org
Web: www.samaritans.org.uk
Women's Aid
Women's Aid is the key national charity working to end domestic violence against women and children. We support a network of over 500 domestic and sexual violence services across the UK.
Women's Aid Federation of England
Head Office
PO BOX 391
Bristol
BS99 7WS
Telephone: 0117 944 44 11
Fax: 0117 924 1703
Email: helpline@womensaid.org.uk
Web: www.womensaid.org.uk